Your Patient Data Is Safe. We Made Sure of It.
Security & Compliance
A Cloud-Based System Built Around Security, Compliance, and Reliability
Vaytiv protects patient and payment data through SOC 2 Type II audited cloud infrastructure, encryption, access controls, backups, and U.S.-based security monitoring. Our environment is designed to support secure handling of sensitive billing and payment information.
Whether you have one location or twelve, Vaytiv's cloud-based platform keeps your billing unified, your data protected, and your practice compliant.
Protection for Patient Data
HIPAA-aligned, SOC 2 Type II audited cloud platform
Encryption at rest and TLS 1.2+ in transit
Tier III data centers with redundant power, cooling, and network infrastructure
24/7 U.S.-based Security Operations Center with continuous monitoring and rapid threat response
Multi-factor authentication enforced on every account
Automated nightly backups with integrity verification and documented recovery procedures
Exclusive private VPN for an additional layer of access control
Cardholder data tokenized through PCI DSS Level 1 certified processors, never stored on Vaytiv servers
Security and Productivity in One Platform
Enterprise-Grade Data Security
Patient credit card and PHI data is protected by a layered security architecture: a HIPAA-aligned, SOC 2 Type II audited cloud platform, encryption at rest and TLS 1.2+ in transit, a private VPN, and Tier III data center infrastructure with 24/7 monitoring by a U.S.-based Security Operations Center.
COMPLIANCE PROGRAM AND OVERSIGHT
Vaytiv maintains documented policies, assigned security responsibility, workforce expectations, incident response procedures, and periodic review of controls that support secure handling of patient and payment data.
Automatic Data Backups
Production systems are backed up nightly using enterprise-grade backup technology with integrity verification and documented retention tracking. In the event of a power outage, hardware failure, or other disruption, your records remain intact and recoverable.
Effortless Multi-Location Billing
All patient billing and payment data for every location flows into one central cloud-based system. No logging into multiple portals. No manual reconciliation across locations. One unified report showing exactly what was paid, how, and where.
FLEXIBLE EHR AND PM INTEGRATION
Vaytiv supports integration workflows with leading EHR and practice management systems. When a direct integration is not already in place, our team can work with your EHR or PM partner to develop a secure connection that supports billing and payment data exchange.
Smooth Transition and Onboarding
Moving to a cloud-based billing system doesn't have to be disruptive. Vaytiv's team handles the integration with your existing software and works alongside your staff through the transition from day one.
SECURE PHI AND PAYMENT DATA HANDLING
Vaytiv is designed to protect patient billing data while limiting exposure of sensitive payment data. PHI is handled within controlled systems with secure access, monitoring, and reporting, while card numbers are captured through PCI DSS Level 1 certified payment processors using tokenization, so full card numbers are not stored on Vaytiv-controlled systems.
Frequently Asked Questions
Common Questions About Cloud-Based Security
Who has access to our patient data?
Access to protected health information is restricted by business need and reviewed at onboarding, role changes, and offboarding. Vaytiv manages and controls all statement and payment data within its own secure environment, no outside vendors, no third-party processors, no unnecessary access points.
What happens to our data if there's a power outage or system failure?
Production systems are backed up nightly with integrity verification and documented retention tracking. In the event of any disruption, your records remain intact and recovery time is minimal.
How does the private VPN improve security?
Vaytiv uses an exclusive private VPN to add an additional layer of encryption and access control around your data, reducing exposure to external threats compared to standard network configurations.
Can Vaytiv integrate with our current EHR or practice management software?
Yes. Vaytiv has built production integrations across every major EHR and practice management platform. If we don't already integrate with your specific software, our team can build it, working directly with your EHR or PM partner on the technical side.
How does cloud-based billing help our multiple locations?
All locations share one central database. Patient billing, payments, and reporting are unified across every office, eliminating the need to log into separate portals or manually reconcile across locations.
Is moving to a cloud-based system disruptive to our practice?
Vaytiv's team handles the integration with your existing software and works alongside your staff through the transition. Most practices are fully operational within a few weeks.
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