automating the details so you can focus on patient care
Features
Built to Work Together. Designed to Work for You.
Vaytiv's core solutions — VPOS and Patient Billing — are powered by a robust set of features that handle the details automatically. From the moment a payment is processed to the moment it posts to your EHR, every step is secure, compliant, and requires minimal effort from your team.
Surcharge & Convenience Fee Solutions
For eligible payments, Vaytiv's surcharge and convenience fee capability allows your practice to offset processing costs while providing patients with compliant alternative payment options. Our team can walk you through how to implement these solutions in a compliant manner. It's one more way Vaytiv helps you keep more of what you collect.
Pay by Text/Email
Digital statements generate a 150% higher response rate than traditional mail — and Vaytiv's delivery goes well beyond a simple text. Every message is personalized with the patient's name and provider information, includes their complete eStatement, and links directly to a secure payment portal. Patients are automatically enrolled in digital delivery and can opt out to paper at any time. The result is faster collections, fewer follow-up calls, and a better billing experience for your patients.
Online Bill Pay
Give patients a fast, secure way to pay their balance from any device at any time. Every statement — digital or paper — includes a secure payment link and patient login credentials, and Vaytiv places a "Pay My Bill" button directly on your practice website so patients can get there however they arrive. Payments post automatically to the correct account, your staff fields fewer phone calls, and your AR cycles get shorter. Simple for patients. Effortless for your team.
Auto-Posting
Every payment your practice collects — whether at the front desk, online, by text, or by phone — posts automatically to the correct patient account in your EHR and practice management software. No manual entry, no end-of-day reconciliation, no chasing down where a payment belongs. A same-day batch report gives you a real-time snapshot of every transaction across every channel, all in one place.
Security & Compliance
Patient data security isn't optional — and staying ahead of HIPAA, PCI, and evolving cybersecurity requirements takes more than good intentions. Vaytiv owns its entire technology infrastructure, stores all data on SSL-certified cloud servers, and maintains certifications across SSL, ANSI, SAS40, and PCI DSS. Tier III data centers monitor your data around the clock, and our team invests in ongoing compliance education to stay ahead of every regulatory change — so your practice never has to worry about falling behind.
API-Based Integrations
Vaytiv connects with a wide range of EHR and practice management platforms to support efficient patient billing and payment workflows. Our integration approach is designed around the systems your practice already uses, helping transaction and billing information move where it needs to go with less manual work.